Store Policies

We Guarantee Your Satisfaction and Fresh Product. Ordering Online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Freshness Policy

We ensure fresh product. All of our products have fresh expiration dates. Our products are shipped from Nutri Diem who is the manufacturer of the Calorad and Agrisept products. We pledge to offer you the best quality products and we deliver! We backup the quality on everything we sell. If you should receive any product that is damaged, leaking due to a broken seal or damaged in transport, you are ensured product replacement. If you receive damaged product, call for a return number and address to return the product for a replacement.

If a product needs returned and replaced due to damage acquired during shipping, please contact us first for authorization, arrangements, and for the correct return address. The product return address is a different address than what is listed on the shipment box. Returns must be made within 10 days of invoice date. We determine refunds per customer. If a customer orders a large amount of product for their first order having never have used the product before; and, then wishes a refund on all the product… we may determine only a refund on the one bottle that has been opened. If a refund has been decided, a refund will be issued upon receipt of the returned bottles.


Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.


If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.

*Disclaimer: There is no guarantee of specific results and results can vary.